Global Logistics Provider
Bottleneck
Customs documentation queues — 1,400 declarations a day keyed manually across three systems, with error-driven rework at every border crossing.
Solution delivered
An autonomous document pipeline: agents extract, validate, and cross-check declarations against tariff rules, escalating only true exceptions to human brokers.
Business outcome
74% zero-touch processing
Clearance cycle time cut from 9 hours to 40 minutes.